• Samui Transfer Luxury Car Slide Picture
  • Samui Transfer Standard Car Slide Picture
  • Samui Transfer Slide Picture

Taxi Transfer Booking Policy

Reservation Procedure:
- Please enter to www.samuitransfers.com to what we have to serve you at the first step for Khaolak taxi service.
- Check and choose location where would you like to go.
- Simply fill in all information step by step. BIG Note! Please ensure all information must be correct to avoid any unexpected situation especially email address.
- After submit the inquiry, there will be email sent to you with the link to complete payment.
- Please complete payment from the given link by your credit card. (PAYPAL)
- After payment completion, there will be auto reply from PAYPAL to both of us.
- The last step, e-voucher will be sent within 24 hours after payment completion.
- Check your e-voucher and report back if there is wrong information.
- Finished and enjoy your trip.
Important Note:
- Highly recommend to complete all above procedures at least 24 hours in advance prior arrival time to ensure taxi availability.
- For last minute transfer bookings which is completed payment less than 24 hours prior arrival time, please contact us to ensure car availability.
- The booking is fully confirmed only after payment is completed and e-voucher is sent to you via email.
- If the payment is not settled 24 hours prior arrival time, the booking will be automatically release form the system.
- Any transfer booking made less than 24 hours, the link for making payment will not be sent automatically. Please wait until us get back to you with the link for settle payment. For any urgent case, please feel free to contact our reservation. (Tel: +66 89 0786220)
Cancellation Policy:
- The paid amount less of bank charge is refundable for any cancellation made more than 48 hours prior arrival time.
- 30% of total paid amount is chargeable for any cancellation made less than 48 hours prior arrival time.
- Fully charge for any cancellation made less than 24 hour prior arrival time or No Show.
Payment Policy:
- The option to make payment to confirm your taxi transfer booking is by PayPal.
- If there is no credit card, money transfer to bank account is welcome.
Vehicle Capacity:
- For your best comfort and safety, there are maximum numbers of passengers for each type of vehicles. Should the number presented exceed the number stated on detail showing on website and voucher, we reserve the right to not carry the additional passengers.
Vehicle Type:
- We reserve the right to change vehicle type to be higher category as per our availability. Of course, the provided vehicle must be higher category and without extra charge.
Pricing Policy:
- Our showing prices on website are included everything without additional charge. Please see inclusive list as follow;
1. Fuel
2. Road usage tolls (if there is)
3. Parking fees
4. All relevant taxes
5. Qualified driver with friendly service
Additional service apart from above list is required to check for additional charge.
- Surcharge at 100 THB is required on top of normal fee for any transfer between 23:00 hrs – 06:00 hrs.
- The car seat for child is available with extra charge at 150 THB per seat per way. Car seat confirmation is subject to availability.
Our Responsibility:
- After our clients acknowledge, accept our term and the payment is completed, www.samuitransfers.com, its agent and suppliers will provide transportation service with driver. To making arrangements for transportation and services shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any other company or person providing services included in this transfer.
- www.samuitransfers.com, its agent and suppliers will be responsible for issuing voucher and provide all transfer details, itineraries, with terms and conditions specified in taxi transfer information to our passengers.
- Specifically, www.samuitransfers.com, its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery malfunction, government actions, acts of war or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.
- We will put our effort to ensure that our taxi service will arrive on time. The company shall not be responsible or liable for any delay occur which happens beyond our control.